We are an eco-conscious small health store looking for a motivated and environmentally-conscious individual to join our team as a Retail Supervisor. As the Retail Supervisor, you will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, and maintaining an organized and eco-friendly store environment. Responsibilities:
- Oversee daily store operations and ensure a positive customer experience
- Manage store inventory and restock as needed
- Manage the store's financials, including cash and credit card transactions and inventory tracking
- Assist with online sales and social media management
- Instore promotions and seasonal displays
- Maintain a clean and organised store environment
- Handle customer inquiries and complaints
- Implement and maintain store policies and procedures
- Perform other duties as assigned
Desirable criteria:
- Passion for the environment and sustainability
- Strong leadership and communication skills
- Computer literacy (proficiency in Microsoft Office, social media, and e-commerce platforms)
- Retail experience, preferably in a supervisory or management role
- Knowledge of health products and natural remedies
- Ability to work well in a team
Benefits of working in a small company:
- Opportunity for growth and advancement
- Ability to make a meaningful impact on the business, the environment, and customers' health
- Close-knit and supportive team environment
- Flexibility in scheduling and work duties
- Opportunity to learn and develop new skills
- Competitive pay and benefits package
- Birthday leave day
- Complimentary refreshments
- Staff discount of 25% for most products
If you're passionate about the environment, health, and retail management, we encourage you to apply. Please submit your resume and a brief cover letter explaining why you're interested in the position and what you can bring to our team. We look forward to hearing from you!
Job Type: Full-time
Salary: £11.50-£13.00 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Every weekend
Ability to commute/relocate:
- Poole: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 3 years (required)
- health and supplement: 1 year (required)
Work Location: In person
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